Ministry of Education
Jyoti Rana
VIDWAN ID: 499516

Ms Jyoti Rana

Female
Assistant Professor | School of Management and Commerce
K.R. MANGALAM UNIVERSITY, GURGAON
Expertise: Management
ORCID 0000-0001-7474-3702 Scopus 55343740400
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8 Publications
0 Projects
34 Scopus Citations
23 CrossRef
2 Years 6 Months Total Experience
Publications
8 Total
Articles
1
Chapters
6
Proceedings
1
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Scopus Scopus
34 Citations
3 h-index
CrossRef CrossRef
23 Citations
3 h-index
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Assistant Professor
Mar 2024 – Present
K.R. MANGALAM UNIVERSITY, GURGAON | School of Management and Commerce
Social Sciences
Management

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Scholarly Publications

Digital Twin and Healthcare Research Agenda and Bibliometric Analysis

Book Chapter
Year: 2022. Pages: 1-19 .
Authors: Loveleen Gaur; Jyoti Rana; Noor Zaman Jhanjhi
DOI 10.4018/978-1-6684-5925-6.ch001 Crossref Crossref: 3 Scopus Scopus: 8

Classifying Customers' Journey from Online Reviews of Amazon Fresh via Sentiment Analysis and Topic Modelling

Conference Paper
Year: 2022.
Authors: Jyoti Rana; Loveleen Gaur; KC Santosh
DOI 10.1109/ICCAKM54721.2022.9990124 Crossref Crossref: 8 Scopus Scopus: 12

Managing Human Capital in the Age of Generative AI Through Governance, Human-AI Collaboration, and Digital Sustainability

Book Chapter
Year: 2026. Pages: 243-280 .
Authors: Duggirala Aravind; N. V. Suresh; Shivansu Sachan; Jyoti Rana
DOI 10.4018/979-8-3373-9345-2.ch009

Future-Proofing the Workforce in the Age of Human-AI Synergy

Book Chapter
Year: 2026. Pages: 181-210 .
Authors: Duggirala Aravind; N. V. Suresh; R. N. Ravikumar; Jyoti Rana; Veena Christy
DOI 10.4018/979-8-3373-7036-1.ch006

Engineering the Intelligence-Augmented Workforce Through Human–AI Capability for Economic Growth

Book Chapter
Year: 2026. Pages: 99-126 .
Authors: Duggirala Aravind; Shivansu Sachan; R. N. Ravikumar; Jyoti Rana; Kasukurthi Aravind
DOI 10.4018/979-8-2600-0116-5.ch004

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Book Chapter
Year: 2026. Pages: 1-30 .
Authors: Jyoti Rana; Rahul Gahlot
DOI 10.4018/979-8-2600-0408-1.ch001

Education 5.0 and AI for Academic Research and Citation Management

Book Chapter
Year: 2026. Pages: 287-312 .
Authors: Jyoti Rana; Rahul Gahlot; Ruchi Jain; Jonika Lamba
DOI 10.4018/979-8-3373-5601-3.ch013

Automation and AI-Enabled Customer Journey: A Bibliometric Analysis

Journal Article
Vision. Year: 2023. Pages: 097226292211498 .
Authors: Jyoti Rana; Ruchi Jain; KC Santosh
DOI 10.1177/09722629221149854 Crossref Crossref: 12 Scopus Scopus: 14