Ministry of Education
Kailash Bihari Lal Srivastava
VIDWAN ID: 1640

Dr Kailash Bihari Lal Srivastava

Male Doctor of Philosophy
Professor | Department of Humanities and Social Sciences
Indian Institute of Technology, Kharagpur
West Bengal
Expertise: Management
ORCID 0000-0001-7783-1046 Scopus 7202069236 ResearcherID GON-3942-2022 Google Scholar 4KySSZQAAAAJ
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54 Publications
0 Projects
574 Scopus Citations
552 CrossRef
29 Years 7 Months Total Experience
Publications
54 Total
Articles
49
Books
1
Chapters
3
Proceedings
1
Activity

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Scopus Scopus
574 Citations
14 h-index
CrossRef CrossRef
552 Citations
14 h-index
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Professional Recognition

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Community & Membership

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International Association of Applied Psychology
Member
Jan 2026

Personal Details

Doctor of Philosophy
N/A
Professor
Feb 1997 – Present
Indian Institute of Technology, Kharagpur | Department of Humanities and Social Sciences
Social Sciences
Management

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Scholarly Work

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Scholarly Publications

Impact of service quality on customer satisfaction, loyalty, and commitment in the indian banking sector

Editorial
Year: 2010. Volume: 40 , Issue: 5 , Pages: 23-34 .
Scopus Scopus: 4

Exploring Lay Meanings of Happiness in Contemporary India: A Qualitative Inquiry

Journal Article
Year: 2026. Volume: 31 , Issue: 4 , Pages: 5710-5732 .
DOI 10.46743/2160-3715/2026.4552

Changing face of trade unions in liberalised economy

Journal Article
Year: 2000.
Authors: Dhal, M.; Srivastava, K.B.L.
Scopus Scopus: 1

Changing Power Dynamics in the Emerging Industrial Relations Scenario

Journal Article
Management and Labour Studies. Year: 2001. Volume: 26 , Issue: 4 , Pages: 219-227 .
Authors: Srivastava, K.B.L.
DOI 10.1177/0258042X0102600401 Crossref Crossref: 1 Scopus Scopus: 2

Union effectiveness in changing industrial relations climate

Journal Article
Year: 2003.
Authors: Dhal, M.; Srivastava, K.B.L.
Scopus Scopus: 2

Antecedents and consequences of positive emotions in the workplace

Journal Article
International Journal of Work Organisation and Emotion. Year: 2017. Volume: 8 , Issue: 2 , Pages: 99 .
Authors: Sahu, A.; Srivastava, K.B.L.
DOI 10.1504/IJWOE.2017.086428 Crossref Crossref: 9 Scopus Scopus: 14

Mediating role of organizational learning on the relationship between market orientation and innovativeness

Journal Article
The Learning Organization. Year: 2016. Volume: 23 , Issue: 5 , Pages: 370-384 .
Authors: Raj, R.; Srivastava, K.B.L.
DOI 10.1108/TLO-09-2013-0051 Crossref Crossref: 25 Scopus Scopus: 27

Organizational trust and organizational citizenship behaviour

Journal Article
Global Business Review. Year: 2016. Volume: 17 , Issue: 3 , Pages: 594-609 .
Authors: Singh, U.; Srivastava, K.B.L.
DOI 10.1177/0972150916630804 Crossref Crossref: 68 Scopus Scopus: 62
Showing 1 to 8 of 54 publications