Ministry of Education
Raghav Upadhyai
VIDWAN ID: 399342

Dr Raghav Upadhyai

Male Doctor of Philosophy
Associate Professor | Doon Business School
DBS Global University
Uttarakhand
Expertise: Management
ORCID 0000-0002-6455-7487 Scopus 57207617002 ResearcherID ABI-3112-2022 Google Scholar dKHweb0AAAAJ
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7 Publications
0 Projects
110 Scopus Citations
93 CrossRef
13 Years 2 Months Total Experience
Publications
7 Total
Articles
7
Activity

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Scopus Scopus
110 Citations
4 h-index
CrossRef CrossRef
93 Citations
4 h-index
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Professional Recognition

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Community & Membership

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Indian Society of Training and Development
Lifetime Member
Jan 2022

Personal Details

Doctor of Philosophy
2021
University of Texas Health Science Center at San Antonio
Master of Business Administration
2014
N/A
Associate Professor
Oct 2024 – Present
DBS Global University | Doon Business School
Assistant Professor
Mar 2021 – Sep 2024
Doon Business School
Assistant Professor (Grade-II)
Jul 2013 – Mar 2021
IMS UNISON UNIVERSITY | School of Management
Social Sciences
Management

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Scholarly Work

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Scholarly Publications

Factors influencing the attitudes of rural women in Uttarakhand towards cervical cancer screening

Open Access
Journal Article
Indian Journal of Forensic and Community Medicine. Year: 2025. Volume: 12 , Issue: 3 , Pages: 173-179 .
Authors: Neha Upadhyai; Raghav Upadhyai; Amit Mittal; Kajal Gupta
DOI 10.18231/j.ijfcm.v.12.i.3.6

Hathkargha: balancing scarcity marketing and customer satisfaction in the digital age

Journal Article
Emerging Marketing Case studies. Year: 2025. Volume: 15 , Issue: 2 , Pages: 1-14 .
Authors: Himanshu Chauhan; Priyanka Panday; Raghav Upadhyai; Gargi Pant Shukla
DOI 10.1108/EEMCS-10-2024-0419

Development and validation of a scale for measuring hospital service quality: a dyadic approach

Open Access
Journal Article
Journal of Health Research. Year: 2022. Volume: 36 , Issue: 3 , Pages: 473-483 .
Authors: Raghav Upadhyai; Neha Upadhyai; Arvind Kumar Jain; Gaurav Chopra; Hiranmoy Roy; Vimal Pant
DOI 10.1108/JHR-08-2020-0329 Crossref Crossref: 6 Scopus Scopus: 10

Participants’ Perspectives on Healthcare Service Quality in Multispecialty Hospitals: A Qualitative Approach

Journal Article
Journal of Health Management. Year: 2020. Volume: 22 , Issue: 3 , Pages: 446-465 .
Authors: Raghav Upadhyai; Arvind K. Jain; Hiranmoy Roy; Vimal Pant
DOI 10.1177/0972063420938471 Crossref Crossref: 5 Scopus Scopus: 5

Health care service quality: a journey so far

Review
Benchmarking: An International Journal. Year: 2020. Volume: 27 , Issue: 6 , Pages: 1893-1927 .
Authors: Raghav Upadhyai; Neha Upadhyai; Arvind Kumar Jain; Hiranmoy Roy; Vimal Pant
DOI 10.1108/BIJ-03-2019-0140 Crossref Crossref: 17 Scopus Scopus: 22

A Review of Healthcare Service Quality Dimensions and their Measurement

Open Access
Journal Article
Journal of Health Management. Year: 2019. Volume: 21 , Issue: 1 , Pages: 102-127 .
Authors: Raghav Upadhyai; Arvind Kumar Jain; Hiranmoy Roy; Vimal Pant
DOI 10.1177/0972063418822583 Crossref Crossref: 65 Scopus Scopus: 73

Pizza Italia – Indian pizza brand in the battle of David vs Goliath

Other
Emerging Marketing Case studies. Year: 2024. Volume: 14 , Issue: 1 , Pages: 1-18 .
Authors: Himanshu Chauhan; Priyanka Panday; Raghav Upadhyai; Gargi Pant Shukla
DOI 10.1108/eemcs-08-2023-0291