Ministry of Education
Kalai Lakshmi Tr
VIDWAN ID: 187190

Dr Kalai Lakshmi Tr

Female Doctor of Philosophy
Associate Professor | School of Management Studies
Sathyabama Institute of Science and Technology
Tamil Nadu
Expertise: Management
ORCID 0000-0002-1527-1829 Scopus 56461350100 ResearcherID ACM-7620-2022 Google Scholar zlvh8igAAAAJ
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12 Publications
0 Projects
28 Scopus Citations
25 CrossRef
23 Years 5 Months Total Experience
Publications
12 Total
Articles
6
Proceedings
6
Activity

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Scopus Scopus
28 Citations
2 h-index
CrossRef CrossRef
25 Citations
2 h-index
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Personal Details

Doctor of Philosophy
2014
N/A
Master of Philosophy
2009
DST-Aryabhatta Research Institute of Observational Sciences
Master of Business Administration
2001
NMEICT (MHRD, GoI)
Master of Arts
1998
NMEICT (MHRD, GoI)
Bachelor of Arts
1996
NMEICT (MHRD, GoI)
Associate Professor
Apr 2003 – Present
Sathyabama Institute of Science and Technology | School of Management Studies
Social Sciences
Management

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Scholarly Work

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CUSTOMER EXPERIENCE MANAGEMENT(CEM) USING SOCIAL MEDIA AND IT’S IMPACT ON CUSTOMER SATISFACTION IN NEW GENERATION BANKS

University SATHYABAMA INSTITUTE OF SCIENCE AND TECHNOLOGY, CHENNAI 600 119
Year 2024
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Scholarly Publications

Customer’s inclination for online-shopping

Journal Article
Year: 2014.
Authors: Kalai Lakshmi, T.R.; Rau, S.S.

Escalating impact of customer relationship marketing approach in retail supermarket Chain stores

Journal Article
Year: 2018.
Authors: Kalai Lakshmi, T.R.; Rani, J.; Kumarsamy, P.

A framework for group decision support system using cloud database for broadcasting earthquake occurrences

Conference Paper
Year: 2016. Pages: 611-615 .
Authors: Gowri, S.; Vigneshwari, S.; Sathiyavathi, R.; Lakshmi, T.R.K.
DOI 10.1007/978-981-10-0767-5_63 Crossref Crossref: 6 Scopus Scopus: 5

A Comprehensive Development of Human Emotion Detection based on Facial Features using Digital Image Processing Methodology

Conference Paper
Year: 2024. Pages: 52-60 .
Authors: Karthikayani, K.; Rawat, R.; Soundararajan, S.; Kalai Lakshmi, T.R.; Seekoli, A.; Moharekar, T.T.
DOI 10.1109/ICICV62344.2024.00015

An Empirical Study On Industry 4.0 Future Practices In Indian Msmes

Conference Paper
Year: 2021. Pages: 1-5 .
Authors: TR. Kalai Lakshmi; R Kaja Bantha Navas; S Sharmila Parveen; M Yogesh; M Deepan Edward Dasan; P Hari Hara Sudan
DOI 10.1109/icraie52900.2021.9703905 Crossref Crossref: 1 Scopus Scopus: 2

Evaluating Exposure-Driven Security Governance for Proactive Risk Mitigation of AI-Powered Cyber Attacks in Digital Infrastructures

Open Access
Other
Year: 2026.
Authors: Dharmalingam, A.K.; Lakshmi, K.T.R.
DOI 10.21203/rs.3.rs-8442276/v1

A Comprehensive Review of Soft Skills Training: Enhancing Employability and Impact on Job Market

Conference Paper
Year: 2025. Pages: 93-103 .
Authors: Saira Banu, K.A.; Lakshmi, T.R.K.
DOI 10.1007/978-3-031-84513-0_8

Assessing the Role of Mobile Libraries in Enhancing Literacy in Underserved Communities

Open Access
Journal Article
Indian Journal of Information Sources and Services. Year: 2025. Volume: 15 , Issue: 2 , Pages: 116-123 .
Authors: Lakshmi, T.R.K.; Nanda, S.; Choudhary, V.; Prabhu, S.; Tuteja, G.; Biswal, S.K.
DOI 10.51983/ijiss-2025.IJISS.15.2.16 Scopus Scopus: 1
Showing 1 to 8 of 12 publications